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Want to hear my presentation on why water rates will keep going up?

Dianne’s presentation on the panel of the Financial Impact of Regulation session at the Drinking Water Leadership Summit was “exceptionally well received”, according to attendee feedback. The huge costs of the new duty of care under the Safe Drinking Water Act, which comes into force December 31, 2012, is only part of it. Listen for yourself: the presentation slides and the session audio are now posted on the Summit website.

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